Lifetime Customer Warranty

Transformational Defense Industries Inc. (TDI) warrants its KRISS Super V Vector CRB/SO, and CRB civilian carbines to be free from defects in materials and workmanship. This KRISS Warranty is effective from the date of purchase and lasts as long as the original consumer purchaser owns the KRISS firearm.

To authorize this warranty, the purchaser must notify TDI upon purchase of their KRISS firearm by completing the KRISS Online Warranty Registration at www.kriss-tdi.com/registration or by submitting the mail-in card enclosed.

Any such defects of which TDI receives written or electronic notice during the term of this warranty, will be remedied by TDI without charge, within a reasonable time after such notification and delivery of the firearm as provided below.

This warranty does not cover:

  • Defects or malfunctions resulting from careless handling, or modifications.
  • Use of defective or improper ammunition, corrosion, neglect, abuse, ordinary wear and tear, or unreasonable use (see Owners Manual for ammunition recommendations).
  • Criminal misuse, negligence, or use under the influence of drugs or alcohol.

NOTE: TDI SHALL NOT BE RESPONSIBLE IN ANY MANNER WHATSOEVER FOR INJURY, DEATH OR DAMAGE TO PROPERTY AS A RESULT OF THE INTENTIONAL OR ACCIDENTAL DISCHARGE OF THIS FIREARM, OR FROM ITS PROPER FUNCTION WHEN THE FIREARM IS USED FOR PURPOSES FOR WHICH IT WAS NOT DESIGNED.

Problems and Warranty Claims:

If you experience a problem with your KRISS that cannot be resolved with TDI over the phone, through our website or with your KRISS Certified Dealer, please return your firearm to your local KRISS Certified Dealer along with your contact information. Your KCD will return your firearm to TDI via overnight and we will respond with problem resolution actions steps to you and your KCD dealer within 48 hours of receipt of your firearm.

If you or your KCD have any questions or need to obtain shipping information, please contact us M-F 0900-1700 Eastern Time at 757.821.1089, extension 302.

Warranty claims should state the model and serial number of the firearm concerned, all necessary email and voice contact information and a description of the difficulty experienced. TDI will accept no responsibility for loss or damage in transit. It is important that you comply with federal, state and local laws and regulations in the shipping of firearms to TDI.

Upon receipt, your firearm will be assigned to a gunsmith. After the work is completed, your firearm will be returned to you. Transportation and insurance charges for return to the owner will be paid by TDI if the claim is covered by the warranty.

THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY AND ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED. NO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE GIVEN AND ANY AND ALL LIABILITY FOR BREACH OF ANY IMPLIED WARRANTY OR WARRANTY CREATED BY LAW IS DISCLAIMED.

Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

UNDER NO CIRCUMSTANCES SHALL TDI BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES WITH RESPECT TO ECONOMIC LOSS, INJURY, DEATH OR PROPERTY DAMAGE, WHETHER AS A RESULT OF BREACH OF THIS WARRANTY, NEGLIGENCE OR OTHERWISE.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you in whole or in part. This warranty gives you specific legal rights. You may also have other rights that vary from state to state.

 

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